Shipping and Return Policy

SHIPPING & RETURNS
  • Paddleboard House always ships using the most efficient, reliable and cost effective methods. We work with multiple carriers  and have various air-freight options. The shipping address and the weight of your order will determine the option we use. Either way, we will find the best way to get it to you. All items are sent 100% insured and we pack and ship boards as if they were our own. In stock items are usually  shipped within 24 hours
  • Flat rate shipping on the following items for the continental US only. (Hawaii/Alaska excluded). Call us if you are outside the continental US. 1.800.844.6211
  • SUP Paddles – $ 20.00
Board Shipping
  • We use various freight companies to ship paddle boards. We typically use Pilot Air Freight for the majority of our board deliveries. We have found over the years that Pilot provides the best service at the best price. We insure each surfboard, and Pilot knows our business,  the value of your surfboard and treats them accordingly.
  • To track your surfboards goto the following Pilot Freight services website, and enter your tracking # in the orange box on the home page.

http://www.pilotdelivers.com/

  • See below for recent shipping rates for various size boards to different destinations across the globe. These are actual quotes for boards that we have shipped. Many variables can change rates on a daily basis, including fuel costs, airport vs. door to door delivery, surfboard length and weight,  distance to  final destination from major airport, etc… Your quote could be lower or higher than the below quotes. These should just be used as a baseline.
  • 9’0″ to Beaumont, CA – $ 120
  • 10’0″ SUP to Dubai Airport – $ 483
  • 9’0″  to Manahawkin, NJ (door to door $151)(airport pickup $ 90)
  • 10′ to Miami ($85. business delivery)
  • 10′ to Barcelona,Spain  (door to door $560)
  • 9’0″ to San Diego, CA ( airport pickup $101)
  • 6’4″ to Honolulu (airport pickup  $ 210)
  • 9’0″ to Tarpon Springs, FL ( door to door $ 98)
  • 7’0″ to Berlin, Germany (airport pickup $283)
  • 9’0″ to St. Croix, Virgin Islands ( airport pickup $ 347)
  • RETURNS: If there are any problems with your order please Call (1-800-844-6211) or e-mail us at info@paddleboardhouse.com. We will gladly make arrangements for a return authorization.